Shipping Policy

Our products are shipped within 4-7 Days using the following carriers: CitiPack, Speed Post, EMS and Normal Post. To return your product, you should mail your product to: 233,, Pussella, Parakaduwa., Ratnapura 70550. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. If you are shipping an item over Rs. 1000, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refund Policy

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fifteen (15) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items/services cannot be returned or exchanged:

Horoscope reading reports, Auspicious moment preparations, Vasthu Analysis reports and Tantric ritual performances
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

0094715830016

jyotishlanka@gmail.com

Cancellation / Return / Exchange Policy

To return an item, please email us at jyotishlanka@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

S.R. Sandaruwan, Shakthi Parawidhyayathanaya, Attn: Returns, RMA #  , 233, Pussella, Parakaduwa. 70550. Sri Lanka. 

Return shipping charges will not be paid or reimbursed by us.

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