Refund & Return Policy

Refund policies

• Our policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately, we can’t offer you a refund.

Cash on Delivery (COD)

• The customer will receive the refund through a bank transfer within 7 working days after the product has been returned. The customer has to provide us the bank account details and once the cash is deposited we will be sending a scanned copy of the deposit slip along with a confirmation. Please note that the delivery fee will not be refunded.

• In order to receive a refund on an item:

1. The item must be unopened, and in new and resalable condition.
2. The item must have all original packaging, parts and accessories.
3. If an item was in a plastic bag or shrink wrap when sent to you, in must be unopened and still in the plastic bag or shrink wrap.
4. The item must not be a food, custom product or gift card
5. If a product is not in original resalable condition we have the right to reject the return, in such cases a refund will not be offered
6. The item should be unused, unworn, unwashed and with no imperfections. Mold items can be attempted on to check whether they fit will in any case be thought about unworn.
7. 1. 
      

   The item should incorporate the first labels, client manual, guarantee cards, complimentary gifts, and frill.

• Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, Gift cards, Downloadable software products, Some health and personal care items.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and there should be a valid reason to return an item. We have the right to refuse acceptance to an item return depending on the reason.
• We are not responsible for items lost or damaged during return shipping. If you are concerned about items being lost or damaged during shipping, please insure your package for the value of the items being returned.
  You are responsible for the cost of return shipping and insurance.
• While we make every effort to ensure the accuracy of each order, occasionally there may be a discrepancy in your order. Please take a minute to inspect your order thoroughly when you receive it. If an error is found please contact us at call our store hotline number.