iPhone Data Cable / WK iPhone Data Cable / WK Gemstone iPhone Data Cable
- We deliver Island-wide (Sri Lanka). Our delivery will take place within 3 business days to Colombo 1-15 & inner suburbs. Please allow up to 7 business days for outstation orders. If there is an emergency due to the current situation and weather or natural disasters we are experiencing delays.
- We use different courier service so that our valued customers has good experience. Certain orders maybe delivered by our Courier partners. The responsibility of the quality of the delivery lies with our courier partners, however, we will intervene in the event of an issue.
- If it is a cash on delivery order, you may receive a call from the delivery company. This is to check and ensure you are at the delivery address when delivery takes place and for payment to be collected.
- If we are experiencing a high volume of orders, Delivery may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in Delivery of your order, we will contact you via telephone.
- our products can be purchased internationally and delivered to your nominated delivery address within Sri Lanka.
- You may track the delivery by calling our hotline on: +94766697659 / +95752666186. Our hotline will be operational between the hours of 9:30AM – 6:00PM Daily. If not answered you all can drop a WhatsApp message to +94766697659.
Refund & Return Policy
- Our policy lasts 3 days. If 3 days have gone by since your purchase, unfortunately, we can’t offer you a refund.
Cash on Delivery (COD)
- The customer will receive the refund through a bank transfer within 7 working days after the product has been returned. The customer has to provide us the bank account details and once the cash is deposited we will be sending a scanned copy of the deposit slip along with a confirmation. Please note that the delivery fee will not be refunded.
- In order to receive a refund on an item:
- The item must be unopened, and in new and resalable condition.
- The item must have all original packaging, parts and accessories.
- If an item was in a plastic bag or shrink wrap when sent to you, in must be unopened and still in the plastic bag or shrink wrap.
- The item must not be a food, custom product or gift card
- If a product is not in original resalable condition we have the right to reject the return, in such cases a refund will not be offered
- The item should be unused, unworn, unwashed and with no imperfections. Mold items can be attempted on to check whether they fit will in any case be thought about unworn.
The item should incorporate the first labels, client manual, guarantee cards, complimentary gifts, and frill.
- Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases, Gift cards, Downloadable software products, Some health and personal care items.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging and there should be a valid reason to return an item. We have the right to refuse acceptance to an item return depending on the reason.
- We are not responsible for items lost or damaged during return shipping. If you are concerned about items being lost or damaged during shipping, please insure your package for the value of the items being returned.
You are responsible for the cost of return shipping and insurance.
- While we make every effort to ensure the accuracy of each order, occasionally there may be a discrepancy in your order. Please take a minute to inspect your order thoroughly when you receive it. If an error is found please contact us at call our store hotline number.
Cancellation / Return / Exchange Policy
The customer can cancel the order within 6 hours from the time the order has been placed or at time of delivery if the packaging has been tampered of damaged by us, wrong order being delivered or items missing from your order at the time of delivery. N-Dealz also reserves the right to cancel an order placed by the customer in case the order cannot be full filled due to reasons such as unavailability of the stock, incorrect address, delivery address is outside our delivery zone, unable to contact you while confirming the order etc. In both the cases mentioned above, complete amount charged shall be credited into the customer’s account or can be utilized in future purchase.